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Questions about a reservation

Please complete the following fields (confirmation number, dates for your stay, etc) so that we can reply to your request as quickly as possiblea.

If you wish to modify or cancel a reservation, please go to Cancellation. If you want information about a hotel, fill this form.

1. Enter your contact details

Title *

Last name *

First name *

E-mail *

Address 1

Address 2

Postal code

City

Country

Phone number

2. Please complete the following fields

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Confirmation number *
(given to you at the time of booking)

Brand *

Your message

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* Required information

The data collected is compulsory and will undergo computer processing. The data will be sent to Accor, Accor hotels and Accor service providers, both in and outside the European Union, in order to manage your hotel booking and to send you information on Accor products and services, unless you specify otherwise.

You can access, correct or delete your personal information or exercise your right to object by sending a request to: Accor, Data Privacy Department, 110 avenue de France, Immeuble Odyssey, 75013 Paris, France.